Shana Roach brings over 30 years of loan processing and operations management experience to Mutual of Omaha Reverse. She began her career in lending with Fidelity Federal Savings and Loan in the assumptions department in 1990. Throughout her career she has held positions with Directors Mortgage, Commonwealth United Mortgage, Bank United, Streamline Mortgage, Prime Lending, New American Funding and in 2023 made the move to Mutual of Omaha. During her career she realized her passion lies in serving senior citizens. As a result, she only originates reverse mortgages, ensuring the needs of our seniors are fulfilled. Her passion and experience prompted her to take on a role with Mutual of Omaha Reverse as a Certified Reverse Mortgage Professional (CRMP), which she plans to meet with excitement and enthusiasm. Shana grew up in Lake Havasu City, AZ and moved to Southern California in 1989. She has two sons, ages 20 and 24, who she enjoys boating with during the summer months and riding side-by-sides with during the cooler months. In October 2020 she returned home to Lake Havasu to be closer to her aging parents. She has found living and working in a retirement community presents its own set of challenges but is equally rewarding. In addition to her passion for the senior community, Shana is an active member of the Daughters of the American Revolution (DAR), the Elks Lodge and the National Aging in Place Counsel (NAIPC). For fun, she has been a participant on many game shows, one of which is Match Game with Richard Dawson. Both she, in 2004, and her mom, in 1974, competed on this game show where her mom won their very first TV.